nova
New Member
Posts: 31 
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Post by nova on Jan 25, 2018 14:25:11 GMT -5
Since my last windows update every time I turn my computer on it has a black screen that says time and date not set. Click F1:BOOT. When I click the F1:BOOT it has the wrong time but then changes over to the right time. I have tried to reset the time and date several times but this just keeps happening. After I click the F1:BOOT it comes on and the time is reset to where it's suppose to be. This is all new since the last update.
This is a HP all-in-one computer with windows 10
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Post by budgall on Jan 25, 2018 15:17:07 GMT -5
I guess I should read the older messages first, now I know what you were referring to about date & time in your defrag message.
First off how old is the CMOS battery in your computer? It may be may be time for a replacement if it not retaining the date & time setting. If the problem started with the last Windows update try uninstalling the Windows update to see if the problem goes away after removal. What version of Windows 10 is installed on your computer?
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Post by Everton on Jan 25, 2018 20:46:11 GMT -5
If it turns out the battery does need to be replaced here are instructions for how to do so for an HP all in one for anyone (like me) not knowing how to go about it support.hp.com/nz-en/document/c03747886 |
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nova
New Member
Posts: 31
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Post by nova on Feb 20, 2018 10:54:25 GMT -5
I'm sorry to have taken so long to respond to your kind offers of help. My excuse is the family has been through some sever tragic events and I have not been interested in this computer. I did try to see what version of windows 10 I Have and can only see Windows 10 Home. I can't even find the information on how old this computer is. I tried to remove the last windows update but found it to be impossible. I will have to wait until someone can help me with the rest of your much appreciated advice. I will come back and start over when I can. My son advised me to junk this thing and get a Mac but I am afraid I am too old and computer illiterate to learn how to use it. He doesn't like Microsoft. He is a doctor and has been by my side through all of this awful period in my life.
Once again, I sincerely thank those of you who tried to help me and hope I will be able to come back here in the near future. I've always liked this site. When I first started using this site before it moved I always referred to myself as computer dummy. Guess that is still a good description.
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Post by jholland1964 on Feb 20, 2018 13:25:57 GMT -5
You are NOT a dummy.
Your Windows version IS Windows 10 Home. That would be the correct name and version. If the computer is running Windows 10 then it likely isn't that many years old, junking would certainly be premature.
I am betting like everyone else you need a new CMOS battery. Not costly,those are the little flat batteries, about the size of a nickle, you will also find in wrist watches. You can easily buy them at most drug stores, Wal-Mart also. You have to be sure to get the right one so remove the old one and take it with you so you can get the proper replacement.
Show your son the page that Everton listed on how to remove and replace the CMOS battery. I have done this several times over the years, it is not difficult and VERY cheap, one battery is usually $2 to $3 depending on where you buy it. They last for years.
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nova
New Member
Posts: 31
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Post by nova on Mar 6, 2018 21:35:27 GMT -5
Thank you for all of your help. I'm sure I will be coming back soon with more problems.
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Post by jholland1964 on Mar 6, 2018 23:30:19 GMT -5
Since you had three people offer suggestions here in this thread and now you have just said thank you but given NO information here yet have started a new thread concerning using CCleaner would be polite at least if you told us if things were fixed, if the battery was the problem or if you have junked the computer.
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nova
New Member
Posts: 31
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Post by nova on Mar 7, 2018 10:34:07 GMT -5
The battery was the problem. I will go post that under that thread now.
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