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Post by oscarboy2 on Sept 12, 2020 22:33:18 GMT -5
Any ideas, it was working good yesterday but today awful.
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Post by jholland1964 on Sept 12, 2020 22:53:19 GMT -5
Many things can cause this and I am sure most folks have experienced it. Weather can occasionally cause problems. A large number of people using the network can cause cut outs too.
Several things to try;
1 Physically unplug your router and modem. Once unplugged, leave the router alone for about a minute, just to make sure the router is fully cooled off and that your devices have all registered that the Wi-Fi network is indeed down. Now go back and plug the modem back into its power source. Wait a bit for the modem to warm up and get ready to pass along its internet connection — another minute should do the trick. Now, plug the router back into the modem, the outlet, and any other necessary connections. Wait a couple of minutes for the router to establish your wireless internet signal once again.
2. Update Network Adapter Drivers. Right click on Start button and click on Device Manager. On Device Manger Screen, expand Network Adapters entry > right-click on the WiFi Adapter and click on Update Driver Software option. If you see multiple entries, look for something that has Network, 802.11b or WiFi in it. On the next screen, select Search automatically for updated driver software option and follow the on-screen prompts to install updated driver software (if available).
3. Run Internet Troubleshooter - to do this go to Settings > Update & Security>Troubleshoot>Internet Connections > Run the Troubleshooter. This often will give you the answer and fix it.
4. Reset TCP/IP Right-click on Start button and click on Command Prompt (Admin).
In Command Prompt window, type netsh winsock reset and press the Enter key. (note there IS a space between netsh and winsock
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Post by Everton on Sept 13, 2020 7:12:56 GMT -5
If it persists after the above solutions have been tried you should contact your ISP and ask if there are any current connectivity problems. Or go to downdetector.com.au/ and type in your ISP. It will tell you if there are or have been problems. I know Telstra has reported numerous problems in the past 24 hours. Bigpond has also had problems. |
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Post by oscarboy2 on Sept 13, 2020 14:46:18 GMT -5
If it persists after the above solutions have been tried you should contact your ISP and ask if there are any current connectivity problems. Or go to downdetector.com.au/ and type in your ISP. It will tell you if there are or have been problems. I know Telstra has reported numerous problems in the past 24 hours. Bigpond has also had problems. Have tried Judy`s 1 to 3 but no avail. (4) what does that do Eve ? Today it goes for a little while and then while trying to load items it will disconnect, then i go to click the Wifi icon and disconnect then automatically conect, connect and it goes ok for a little while. my son is here and his computer disconnects but not as much as mine.  |
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Post by jholland1964 on Sept 13, 2020 17:43:49 GMT -5
Sounds to me it is a problem with your ISP just as Eve mentioned. The downloadetector will tell you if your ISP is in fact having problems. Follow Eve's directions for using that web site.
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Post by oscarboy2 on Sept 13, 2020 19:11:09 GMT -5
Thanks Judy and Eve, will do. Terry |
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Post by oscarboy2 on Sept 14, 2020 21:09:06 GMT -5
Sounds to me it is a problem with your ISP just as Eve mentioned. The downloadetector will tell you if your ISP is in fact having problems. Follow Eve's directions for using that web site. Thanks Judy, i have contacted Telstra technical support and they are working on it. I`ll let you know. Terry |
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Post by jholland1964 on Sept 14, 2020 21:33:28 GMT -5
Thanks Terry. Keep us posted.
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Post by Everton on Sept 15, 2020 8:06:08 GMT -5
Hope it gets sorted Terry. Looking at the downdetector site for your country does show that Telstra appears to have been having ongoing and widespread problems over several days and a lot of people upset by it.
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Post by oscarboy2 on Sept 15, 2020 17:41:02 GMT -5
Yes Eve, i just saw something about that this morning. My contact to Telstra is to the CEO`S office and his rep is working on it. This same thing happened 2 months ago and it was working great until 4 days ago it started the same off/on. The rep said he may have to get a technician to our house. Terry
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Post by oscarboy2 on Sept 21, 2020 14:09:13 GMT -5
Hope it gets sorted Terry. Looking at the downdetector site for your country does show that Telstra appears to have been having ongoing and widespread problems over several days and a lot of people upset by it. Telastra Tech came here yesterday and worked on it for 2 hours. Quite thorough, installed a new type of Smart Modem, now working very good, he found that Telstra and NBN need to improve. Touch wood it keeps going great. Thanks to you Eve and judy. Terry |
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Post by jholland1964 on Sept 21, 2020 14:44:18 GMT -5
Thanks Terry for letting us know.
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Post by Everton on Sept 22, 2020 5:09:01 GMT -5
Glad you’re all sorted Terry.
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Post by oscarboy2 on Sept 22, 2020 12:55:29 GMT -5
Thanks Eve. Connection going ok so far. The Telstra Ceo`s rep is keeping close to it. There`s still some issues between Telstra and NBN. Terry
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