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Post by bigbarney on Oct 30, 2017 17:57:30 GMT -5
All my problems with updating Windows 10 are now the least of my problems. The hard drive on my desktop is either dead or completely corrupted. I boot to a blank screen and nothing else happens. I have backups on two separate external drives which have been created using two different programs, Acronis 7 and Super Easy Backup. Neither of them will boot from their recovery disks, so I have been unable to recover either backup. This is one of the error screens which appeared.  I will take the desktop to a local repair shop who sorted out a similar problem for me a few years ago. Wish me luck! |
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Post by jholland1964 on Oct 30, 2017 18:15:02 GMT -5
Good luck Barney. Wish I could offer a suggestion but sorry think going to a local shop you trust is your best bet.
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Post by budgall on Oct 30, 2017 21:59:55 GMT -5
It might be that your boot sector in corrupt. Do you have Windows recovery boot disc, if so boot from the disc and try the repair options available.
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Post by bigbarney on Oct 30, 2017 22:50:01 GMT -5
It might be that your boot sector in corrupt. Do you have Windows recovery boot disc, if so boot from the disc and try the repair options available. If I do, it will probably be Windows 7. That is what the OS was when I bought the machine. |
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Post by budgall on Oct 31, 2017 0:19:20 GMT -5
I don't know it a Win 7 recovery disk will work with Win 10, but I bet you know someone who uses the same version of Win 10 that you do. See if they will make a recovery disk for you.
I forgot to suggest above that remember to make new recovery disks for you backup program once you get the HD problem solved
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Post by bigbarney on Nov 1, 2017 10:04:53 GMT -5
A new computer being delivered today.
I hope to find someone who can rescue some of my files and programs from the backups I have.
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Post by budgall on Nov 1, 2017 12:03:12 GMT -5
I would pull the old hard drive and attach it to the new computer via USB to see if you can access the data on the drive. I use a product called EZ-Dock (about $25). There cables available that will also do the job that cost less. Good luck in your recovery process and enjoy your new computer.
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Phil
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Posts: 118 
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Post by Phil on Nov 1, 2017 12:09:44 GMT -5
I would pull the old hard drive and attach it to the new computer via USB to see if you can access the data on the drive. I use a product called EZ-Dock (about $25). There cables available that will also do the job that cost less. Good luck in your recovery process and enjoy your new computer. If this is a desktop pc, then you may be able to install the old hard drive as a secondary hard drive and read the files directly. |
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Post by budgall on Nov 1, 2017 13:18:46 GMT -5
@phil-I agree and that's what I would do if it was my computer. I did not suggest that as a lot of people will not be willing to open up a new computer and mess around inside it.
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Post by jholland1964 on Nov 1, 2017 13:57:20 GMT -5
@phil-I agree and that's what I would do if it was my computer. I did not suggest that as a lot of people will not be willing to open up a new computer and mess around inside it. I agree, PLUS, doing something like this on a brand new computer could possibly void the warranty and I would never advise anyone do something on their brand new computer that could possibly void the warranty. Even though the computer is brand new we all know of or have experienced the reality of getting something new, having it fail and then using the warranty for a replacement. All generally require that no alterations have been done so the warranty is valid, adding an old hard drive from another computer would certainly be classed as an alteration. |
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Post by bigbarney on Nov 1, 2017 14:52:35 GMT -5
@phil-I agree and that's what I would do if it was my computer. I did not suggest that as a lot of people will not be willing to open up a new computer and mess around inside it. I agree, PLUS, doing something like this on a brand new computer could possibly void the warranty and I would never advise anyone do something on their brand new computer that could possibly void the warranty. Even though the computer is brand new we all know of or have experienced the reality of getting something new, having it fail and then using the warranty for a replacement. All generally require that no alterations have been done so the warranty is valid, adding an old hard drive from another computer would certainly be classed as an alteration. I agree Judy. I have a 2 year repair/replacement warranty, so there is no way I am going to jeopardize that! I am using the new computer now and going through a long update and set up process. See my sig for new computer spec. |
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Post by jholland1964 on Nov 1, 2017 15:09:00 GMT -5
I am using the new computer now and going through a long update and set up process. See my sig for new computer spec. How exciting! |
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Post by bigbarney on Nov 1, 2017 15:17:56 GMT -5
I am using the new computer now and going through a long update and set up process. See my sig for new computer spec. How exciting! Certainly seems quite fast! |
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Post by jholland1964 on Nov 1, 2017 15:28:48 GMT -5
Certainly seems quite fast! I am sure it is much faster and with the trouble you were having with the other one it was likely running slower than usual too so you're experiencing a double speed up!  |
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Post by sirfredrico on Nov 2, 2017 10:01:43 GMT -5
I would pull the old hard drive and attach it to the new computer via USB to see if you can access the data on the drive. I use a product called EZ-Dock (about $25). There cables available that will also do the job that cost less. Good luck in your recovery process and enjoy your new computer. im no whiz of course. lol.... but i was just going to say the same. what i have to do that is a usb to sata connector. costs about $3 i think off ebay. could have been a dollar or two higher, i really cant remember. this may or may or may not work, but worth a try. |
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Post by bigbarney on Nov 2, 2017 11:12:08 GMT -5
I am going to give my IT guy a go at recovering the backups which are on my external hard drive.
He is quite busy so it may take a while.
If he is unsuccessful, I may give budgall and sirfrederico's suggestions a try.
A question.
My new computer has two hard drives as per my signature.
The OS is on the SSD 'C' and the other HDD drive labelled 'D' is for data.
As far as possible, I have been installing any programs onto 'D' drive in order to make backing up the OS more straightforward.
Is this the sensible thing to do?
I also have not made any system recovery disks yet until I have removed all the junk which has been installed by HP.
Is this also a sensible thing to do?
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Post by jholland1964 on Nov 2, 2017 12:08:35 GMT -5
Having your trusted IT guy do the transfers from your external HD's is an excellent idea, plus you know that he will do it in a way that protects that warranty too. Most important in my book.
I only have one hard drive so cannot comment on what to do with the second one.
When I got this Windows 10 computer the very first thing I did after plugging it in was make the Recovery Back up USB as directed. I did not connect to the internet I just followed the directions and the only thing on that USB is the operating system back up along with the installed drivers.
There was NO junk included in that automatic back up. I did nothing, just followed the MS instructions. After that is when I removed the "extras" like McAfee, etc.
Now this computer came with the original Windows 10 and at the time I bought it there had been no major updates released.
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Phil
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Posts: 118
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World Start Name: Phil
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Post by Phil on Nov 2, 2017 12:29:10 GMT -5
A question. My new computer has two hard drives as per my signature. The OS is on the SSD 'C' and the other HDD drive labelled 'D' is for data. As far as possible, I have been installing any programs onto 'D' drive in order to make backing up the OS more straightforward. Is this the sensible thing to do? I have done it that way for the same reason that you say, but I have found that sometimes things work better if the program is installed on the same drive as the OS. But the data created by the programs such as photos, videos etc. are easily stored on the data drive. You have 128 GB to work with on the OS drive so there would seemingly be plenty of space for some programs. My OS drive with Windows 10 and all its updates and my programs currently uses less than 40 GB of space. The exe installer files for the programs are on the data drive. |
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Post by budgall on Nov 2, 2017 13:34:20 GMT -5
I have to agree with Phil, Microsoft wants/prefers programs to be in the Programs File folder and/or the Programs File (86) folder. there are programs that will not run if they are on non operating system drives.
Do make the system recovery disks as well as a set of backup recovery disk as specified by whatever backup program you use. You do backup right?
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Post by bigbarney on Nov 3, 2017 13:56:23 GMT -5
Can I transfer the programs which I have installed on my 'D' drive to 'C' drive by clicking and dragging or do I need to uninstall and then reinstall?
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Phil
Member
Posts: 118
Former World Start Member: Yes
World Start Name: Phil
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Post by Phil on Nov 3, 2017 15:14:30 GMT -5
I believe you will need to uninstall and then reinstall in order to get programs from one drive to another.
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Post by budgall on Nov 3, 2017 15:18:28 GMT -5
I would do the uninstall and reinstall to insure the internal program settings are correct. A good free uninstall program is geek uninstaller as it will search for and completely remove all of the program being uninstalled. There are other uninstall programs that will also do a complete uninstall, I just like the Geek better.
The programs data files can remain on the D: drive, be sure to inform the program where the data files are located or they will default to the programs normal data storage location.
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Post by Everton on Nov 3, 2017 17:24:44 GMT -5
I am no expert but it would seem to me that installing program files on your faster SSD drive would be the way to go. Take advantage of the faster access and keep your D drive for photos music etc. I believe for maximum performance your SSD drive should not exceed 75% capacity but unless you have an enormous number of programs that should be no problem for you. Any apps/programs from the Windows Store - it is my understanding these can only be installed on your C drive ( I stand to be corrected though) You may find this article interesting. It covers the 75% full issue and other good advice. www.howtogeek.com/165472/6-things-you-shouldnt-do-with-solid-state-drives/ |
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Post by budgall on Nov 3, 2017 18:07:04 GMT -5
A good read, learned a couple of things I did not know. |
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