Deleted
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Post by Deleted on Nov 27, 2017 15:00:56 GMT -5
I took my computer offline and moved it to another working monitor that I took from my daughters working computer. Both monitors work. So I fired up the computer to my daughter's monitor to reformat computer and monitor stays amber at the power button, it should be green. All connections are secure (offensive phrase changed by Judy). If I click on 1 of the buttons on the buttons on the monitor it says "In Power Saving Mode" move the mouse or hit any key on the keyboard. That does nothing. I go back upstairs and plug the monitor into my other computer and it works. It can't be the monitor or the other computer. What could it be then? To me the computer is not getting the signal from the monitor but can't be the cables as they are very secure. No pins are bent. Also if I remove the monitor cable from computer the monitor lights up with the pretty self test feature 4 colors on monitor screen. I'm pissed off as well as stumped. Update: Swaped out VGA cables...No change...Not the cable?  ? |
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Deleted
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Post by Deleted on Nov 27, 2017 16:19:27 GMT -5
Another troubleshooting update: I got a laptop out and plugged the vga cord into laptop and wham..I get the desktop of the laptop on the monitor. Now...What could be wrong with the computer recognizing the monitor? It worked up until I unhooked it? Nothing changed to damage anything? |
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Post by budgall on Nov 27, 2017 19:08:25 GMT -5
Your description of what you have done and/or trying to do is very confusing. I gather that prior to doing anything your computer and monitor were working and your daughters computer and monitor were working. For some reason you decided that your computer needed to be reformatted (what does reformatted mean? Why did you need to exchange monitors to do that?). You then connected your computer to your daughters monitor and your computer did not connect to her monitor as expected. You then go back upstairs and connect a monitor (which monitor? Your original one or your daughters) to a another computer and it worked. After that you connected your laptop to a monitor and it worked ?). What monitor did you connect to the laptop. A more detailed description of your situation and original problem is needed.
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Deleted
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Post by Deleted on Nov 27, 2017 20:03:27 GMT -5
I thought I was very detailed? I got a new computer. I then brought downstairs my old computer and my daughters monitor to clean install windows to give it to someone else. When I connected computer to monitor no picture. Its not the cables almost has to be the computer VGA port but it was fine when I disconnected from other working monitor? ? So what can occur between upstairs and downstairs on working equipment? |
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Post by jholland1964 on Nov 27, 2017 21:07:21 GMT -5
By carrying the computer downstairs you may have dislodged the video card. If the monitor won't come on with this one computer then the problem lies with the computer. Likely a hardware problem, like a video card failure.
Why did you have to bring it downstairs and attach it to another monitor in order to reformat it? Why not reformat it in place and leave it attached to the original monitor? This is what doesn't make a lot of sense to me and I am guessing also this is why all of this seems confusing to budgall. It is not clear why all of this moving of the computer was necessary.
It is very nice to want to give it to another but how old is the computer? What operating system is on it? Do you have the original OEM disk and driver disk? You do know you will have to update the system once the reformat is finished and the original system is installed.
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Deleted
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Post by Deleted on Nov 28, 2017 0:12:27 GMT -5
Because I got a new computer and it's now connected upstairs.It replaced the one here I'm trying to diagnose. It has onboard video and I opened it up but there is nothing loose around where the onboard connection is. I have copies of every OS since Win 95. This has Win 10 installed. That isn't a problem. I have the Cumulative update also which brings any Win 10 up to date without needing to go to Windows Update. I do this tech thing and have all the latest stuff to install on clients PC's.
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Post by jholland1964 on Nov 28, 2017 8:46:51 GMT -5
Thanks for you reply but you didn't say how old, in years, that this computer is. Did it come with Windows 10 on it?
Also does the monitor that came with the computer work when attached to it?
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Paul D
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World Start Name: Paul D
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Post by Paul D on Nov 28, 2017 10:50:26 GMT -5
Although not particularly religious, I (and I should imagine others) find one comment in your initial post quite offensive. I think it's pretty obvious which one.
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Post by jholland1964 on Nov 28, 2017 11:21:35 GMT -5
Although not particularly religious, I (and I should imagine others) find one comment in your initial post quite offensive. I think it's pretty obvious which one. I agree 100% Paul and I have removed that offensive phrase from the original post and changed it to an acceptable phrase. |
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Post by budgall on Nov 28, 2017 13:56:02 GMT -5
Thank you for the additional info, like you I cannot think of any reason a built in video card would fail unless it just happened to die at that particular time. You never did say how old the computer is. Electronics do tend to die at some point in time.
I would suggest you disable the built in video and add a known working video card to the computer to see if the issue gets solved. If the new inserted card works you will have found the cause of the problem.
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Deleted
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Post by Deleted on Nov 28, 2017 14:25:31 GMT -5
The unit is 4 years old. That would be too expensive of a gamble just to troubleshoot. Also my research says the power supplies are not big enough for add on stuff such as dedicated graphic cards. Thanks to all whom responded.
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bigtoe
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Post by bigtoe on Nov 28, 2017 15:40:30 GMT -5
The unit is 4 years old. That would be too expensive of a gamble just to troubleshoot. Also my research says the power supplies are not big enough for add on stuff such as dedicated graphic cards. Thanks to all whom responded. Can you take computer back upstairs and reconnect it to the original monitor by disconnecting the new computer, just to be sure that nothing came loose?Then finish the reformat there and then reconnect the new computer.. That way you’ll know you’re donating or selling a working 4 yr old computer. |
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Deleted
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Post by Deleted on Nov 28, 2017 23:29:42 GMT -5
Not recognized upstairs on the original monitor...I guess something happened to the onboard between me shutting down upstairs and reconnecting downstairs? ? Thanks. |
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