Post by sozo777 on Apr 14, 2018 11:57:29 GMT -5
Hallo!
Hope all is well...
I recently had a Dell charger and a Generic charger stop working. Also, the battery itself was weak and replaced.
I followed the steps in one of the many videos on "How To" correct this problem. None of them worked.
One thing that I thought to be odd was the fact that the AC adapter is identified in the BIOS and the laptop will work with the AC adapter without the Battery, but the laptop will not recognize the battery and charge it as before when the battery is in place properly.
I suspect the AC adapter jack itself on the laptop may have a bad connection/connector? But it is being identified as mentioned above. It is a massive process to get to these AC inputs and requires nearly total disassembly.
Dell has done a great job at making these AC Adapters non-repairable as the inside of the adapters power cord plug is encased in some type of hard silicone covered with the typical outer black plastic. The other thing is the "sensing" wire that connects to the middle pin of the plug can be quite delicate and touchy..quite often that single wire breaks and puts an end to the usefulness of the adapter cause that wire connects apparently into the BIOS telling it whether its a real adapter or not or if the voltage is correct.
Some reports claim Dell did this purposely in order to force a user to buy Dell Only accessories. I understand this to some extent, but it may have been carried a bit too far?!? IMHO.
If you call Dell with this issue they'll likely lead you to a new battery, new charger, replacement of the AC input jack and in some cases the Motherboard. Wow!!!
Perhaps we can all learn something from this. I'm still baffled and a few dollars less in my bank account.
I'm assuming someone on this Forum may have experienced this same type of problem.
Thank You for your thoughts and considerations..
Sincerely, Raphael
Sample Video:
www.youtube.com/watch?v=Lx62t6qZ34U
Dell charger plugged in but not charging laptop
Microsoft AC Adapter
Microsoft ACPI Compliant Control Method Battery
Hope all is well...
I recently had a Dell charger and a Generic charger stop working. Also, the battery itself was weak and replaced.
I followed the steps in one of the many videos on "How To" correct this problem. None of them worked.
One thing that I thought to be odd was the fact that the AC adapter is identified in the BIOS and the laptop will work with the AC adapter without the Battery, but the laptop will not recognize the battery and charge it as before when the battery is in place properly.
I suspect the AC adapter jack itself on the laptop may have a bad connection/connector? But it is being identified as mentioned above. It is a massive process to get to these AC inputs and requires nearly total disassembly.
Dell has done a great job at making these AC Adapters non-repairable as the inside of the adapters power cord plug is encased in some type of hard silicone covered with the typical outer black plastic. The other thing is the "sensing" wire that connects to the middle pin of the plug can be quite delicate and touchy..quite often that single wire breaks and puts an end to the usefulness of the adapter cause that wire connects apparently into the BIOS telling it whether its a real adapter or not or if the voltage is correct.
Some reports claim Dell did this purposely in order to force a user to buy Dell Only accessories. I understand this to some extent, but it may have been carried a bit too far?!? IMHO.
If you call Dell with this issue they'll likely lead you to a new battery, new charger, replacement of the AC input jack and in some cases the Motherboard. Wow!!!
Perhaps we can all learn something from this. I'm still baffled and a few dollars less in my bank account.
I'm assuming someone on this Forum may have experienced this same type of problem.
Thank You for your thoughts and considerations..
Sincerely, Raphael
Sample Video:
www.youtube.com/watch?v=Lx62t6qZ34U
Dell charger plugged in but not charging laptop
Microsoft AC Adapter
Microsoft ACPI Compliant Control Method Battery
I believe she bought the replacement at Best Buy. 